Average Reviews:
(More customer reviews)I've been using this laptop for about a week and overall I am very happy with this purchase. The machine is fast, the screen is looks amazing (glossy, FYI), very bright and no dead pixels. Another plus is that there was not excessive bloatware on this unit, and I only had to remove a handful of trial software, un-needed apps and desktop shortcuts to clean it up. The speakers sound good, and HDMI out is a nice option (though we're unlikely to use it). I like, too, that the outside of the case is matte, so it does not attract fingerprints.
I removed one star for two key reasons:
- The keyboard is "soft"; we're clicky-keyboard family. It's layout is fine, comfortable, etc, but it will take some time to adjust to the softness of this keyboard.
- I was unable to connect to my 5GHz wireless N network, but a few comments about this:
I have a dual-band router (Linksys WRT600N), sending both G and N speeds separately. This Acer was unable to connect to the N, but the G connection was fine. Note that my work laptop connects to the N network without issue. I think it may have to do with a newer wireless chipset in this unit because, although it only connects to G, it's reporting speeds of 130mbs (over the 54mbs 802.11G standard). Regardless, we're happy with the wireless performance and speed so far, but disappointing and frustrating it didn't "just work".
I tried contacting Acer support and though I only had the unit less that week, they stated that they did not have resources to assist me with this problem and directed me to fee-based support. Frankly, I find that a bit appalling. I happen to be fairly technical, but if you need basic support from a company, it's best to look elsewhere. This was the main reason for the star coming off.
In summary, if you need an affordable, full-featured laptop, this is a great option, but only if you're comfortable digging out of your own support holes -- Acer is not your friend post-sale. Extra props to Amazon (as always) for crediting me when the price dropped prior to my receiving the computer.
Click Here to see more reviews about: Acer Aspire AS5741Z-5539 15.6-Inch HD Wi-Fi Laptop (Black)
Enjoy multimedia brilliance, power and performance with the Acer Aspire AS5741Z-5539 Notebook, showcasing a vivid 15.6-inch HD widescreen CineCrystal LCD display, Intel Pentium performance and a 1.3 megapixel HD Webcam. Add to that a stylish yet functional case design, cutting-edge digital media features and unprecedented connectivity, and you've got a perfect machine for multitasking, getting creative, or just enjoying your favorite entertainment at home or on the road.
Multimedia Brilliance, Power, and Performance
Click here for more information about Acer Aspire AS5741Z-5539 15.6-Inch HD Wi-Fi Laptop (Black)
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